Our Work
Featured Projects
A history of driving business value. Showcasing partnerships that drive measurable success for our clients.
Who We Are
Meet Charles Hudson Technology Solutions
We are 100% focused on ensuring your digital properties exceed the expectations of an ever-demanding customer. Our end-to-end testing services, deep domain expertise, robust testing tools and a single-minded approach to exceptional service delivery make us a uniquely qualified, ideal partner.
Testimonials
What Our Customers Are Saying
Wine Enthusiast Companies
Eric Roelofs
The team at Charles Hudson was instrumental in helping us with our long-stalled ERP, Warehouse Management System, and Web Store front-end upgrades. Their QA team was able to streamline the process, help us identify problems, and ultimately get the project live in a few months. I would strongly recommend them to anyone.
LinkedIn
Maurices
Fred Argir
As a trusted partner to many of my teams over the years, your partnership and commitment to our success has been outstanding! Whether providing testing services and leadership, augmenting my team with top tier talent, or assisting my teams to monitor systems, you have over delivered on your promises. THANK YOU!
LinkedIn
Our Projects
Luxury Apparel Retailer
Comprehensive QA Services
Problem
Continuous delivery of next- generation site functionality needed a comprehensive, flexible test partner.
Charles Hudson Solution
We provided comprehensive website testing services. Our ongoing core team supports the QA of all site initiatives. This includes integration of payment partners, a migration from CDN partners, core site enhancements and delivery of a Progressive Web App.
Client
Luxury Apparel Retailer $6B in Annual Revenue
Services
Leading Specialty Products Retailer
Scalable, Fast Test Automation
Problem
The client's rapid delivery cycles and requirement for robust regression testing meant the test window was consuming more and more of the sprint timing. The mandate was to find a way to regression test more quickly without risking quality.
Charles Hudson Solution
Enterprise scale: We engaged during the development cycles to develop 3,000 test scripts for each of the client's three websites. Together, the scripts ran in only 30 minutes, with granular execution control over when scripts were executed. Maintenance of the scripts was minimized.
Specialty Children's Retailer
Growing Test Automation
Problem
Frequent website production releases required timely test automation suites.
Charles Hudson Solution
We developed initial test automation and provided a team for script maintenance to make sure test automation stayed current with the site functionality.
Global Entertainment Technology Provider
Rigorous API Testing
Problem
The customer was centralizing all global web properties to utilize a set of core system APIs. Before the APIs could be rolled out to the global stakeholders, their performance and accuracy of the results set were of paramount concern.
Charles Hudson Solution
Delivered a monitoring and continuous testing solution that validated both the functionality and the performance of the API's automatically. Integrated the solution into the CI/CD pipeline and enterprise alerting services. This way, the critical API's were testable at will and their performance was assured 24/7.
National Automotive Retailer
Securing ADA Compliance
Problem
Ensuring ADA Compliance across all brand web assets to make site features available to the widest possible audience.
Charles Hudson Solution
Our custom process combined expert human testers and state of the art automated tools to validate 20+ brand websites in a matter of weeks. Our process allowed for issue identification, validation of the remediation efforts and training and upgrade of the dev and content authoring processes to ensure continued compliance.
Major National Bookseller
Improving Site Search
Problem
Testing of site search was needed, as the holiday season was a huge concern. Significant revenue depends on search as a primary product location tool.
Charles Hudson Solution
We built custom, automated search drivers to test the results sets for thousands of key search terms, ensuring users could find what they were looking for. Additionally, we explored other critical site functional areas to put in place a world-class customer experience.
Leading System Integration Firm
Managing Production Systems
Problem
Our client is a leading technology integrator that needed to provide effective, 24/7 production support for their solutions.
Charles Hudson Solution
We currently provide fully outsourced customer support, tightly integrated with the client's teams for coverage nights, weekends, and holidays. Our scalable approach works on problem tracking, isolation, and remediation.
Major National Footwear Retailer
Domain Knowledge Regression Testing
Problem
Recent site updates required a focused, rapid, full site regression test prior to the holiday season.
Charles Hudson Solution
We worked closely with client stakeholders to define clear test scenarios, determine dependencies and expected results, and execute complete end-to-end site regression testing.
Luxury Fashion Brand Retailer
End-to-End Platform Validation
Problem
ERP migration required exhaustive end-to-end testing of critical business functions and integrations to the company's multiple web properties.
Charles Hudson Solution
Working closely with customer delivery and the internal QA teams, we verified each and every system interface, the timing of the responses and all data elements returned.
Major Retail Chain
Developing a Quality Management Strategy
Problem
Spinning off brand from the shared services of a retail conglomerate required a full system migration of all transactional systems. The migration involved a myriad of service providers and internal stakeholders and failure was not an option.
Charles Hudson Solution
We worked closely with the system integration partners to develop a complete and comprehensive quality strategy. The strategy audited the plans, deliverables, and test cases and then developed a series of day-in-the-life testing to ensure the effectiveness of every critical business process.
National Discount Store Chain
Ensuring Launch Readiness
Problem
As the company embarked on their first transactional digital capability, confidence in the final deliverables was essential.
Charles Hudson Solution
Leveraging our deep digital commerce expertise we conducted a focused site wide regression test, providing clear actionable defect reporting allowing problems to be remediated prior to a marketing blitz.
Specialty Retail and Publisher
Replatform Validation Testing
Problem
Ensuring the complete readiness of a ERP, CRM, and Digital Commerce Migration
Charles Hudson Solution
After considerable delays and frequent changes to scope it was essential that a complete end-to-end test strategy was developed and that testing was methodical, high coverage, repeatable across test iterations, and thorough. We defined the strategy and then executed it to provide confidence in the readiness for launch.
Client
Specialty Retail and Publisher $100M in Annual Revenue
Services
Leading Digital Agency
Defining Digital QA
Problem
Our client is a leading digital agency delivering eCommerce platforms and digital solutions to their retail clients. They needed a world-class center of excellence for QA to pass on to their clients.
Charles Hudson Solution
As a tightly coupled service provider, aligned with their delivery teams, we 1) worked to define the overall approach and then 2) embedded our team extension to function as a single effective delivery team.
Leading Men's Clothing Retailer
Comprehensive UAT Services
Problem
The client needed us to provide UAT services to support their sign-off and extend its test automation during an eCommerce platform upgrade.
Charles Hudson Solution
We collaborated with the platform upgrade service provider and the client stakeholders to develop and execute the necessary test cases to QA their mobile and website releases. During the final phases of testing we added test automation to drive effective regression testing for future releases.